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Privacy Policy

Last updated: February 2025

1. Introduction

Lockr 365 ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our savings app.

2. Information We Collect

We collect information you provide directly (name, email, phone number, age, savings goals, bank account details for linking) and information generated through app usage. We also collect device and usage data to improve the Service.

3. How We Use Your Information

We use your information to: create and manage your account; process savings deposits and withdrawals; link your bank account for payments; personalize your experience; send important notifications; improve our Service; and comply with legal obligations.

4. Trusted Third-Party Service Providers

We work with trusted third parties to operate the Service. Each maintains their own privacy policies and security practices. We share only the information necessary for them to perform their services.

4.1 How We Handle Your Data with Our Partners

We partner with the following trusted third parties to run Lockr 365. Each has their own privacy policy and security practices. We share only what is needed for them to provide their services.

Google Firebase

Firebase (by Google) powers our authentication and related services. When you sign in with Google or Apple, or use phone verification, Firebase processes your authentication data. Firebase helps us securely verify your identity.

Privacy / legal
Supabase

Supabase hosts our database and backend services. Your profile data, savings plan details, and transaction history are stored securely with Supabase. Supabase provides robust security and complies with data protection standards.

Privacy / legal
Plaid

Plaid enables secure bank account linking. When you connect your bank to fund your savings plan, Plaid facilitates the connection. Plaid does not share your banking credentials with us; we receive only the information needed to initiate transfers (e.g., account routing numbers, last four digits). Plaid is a trusted financial data network used by thousands of apps.

Privacy / legal

5. Data Security

We use industry-standard encryption and security measures to protect your data. Our third-party providers (Firebase, Supabase, Plaid) employ strong security practices. No system is completely secure; we encourage you to use strong passwords and enable two-factor authentication.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data. You may also opt out of certain communications. Contact us to exercise these rights.

8. Children

The Service is not intended for anyone under 18. We do not knowingly collect information from children. If you believe we have collected such information, please contact us to have it removed.

9. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email. Your continued use constitutes acceptance.

10. Contact

For privacy-related questions or requests, contact us at privacy@lockr365.com or through the in-app support feature.